Customer Service

Postage

All items will be sent via registered post. The following rates will apply.

– UK / Ireland £6
– Europe £10
– Global £12

For heavier items the following rates will apply.

– UK / Ireland £6
– Europe £15
– Global £20

Returns

Returned items must be in their original condition and returned to us within 20 days of receiving the goods. Returned items must be unused and the labels should not be removed unless the goods have been supplied faulty, your statutory rights apply. We refund returned goods within 3 days of receiving the items less the postage costs.

 

Please send your return along with your order number to:

Loft Trading
Floor Three
Queens Quarter
24 Mount Charles
Belfast Bt7 1NZ
Northern Ireland

For any other queries please email: shop@collab-belfast.com